Declaration on the duty to provide information
The protection of your personal data is of particular concern to us. We process your data therefore exclusively on the basis of the legal regulations (DSGVO, TKG 2003). In this data protection information we inform you about the most important aspects of data processing on our website.
Contact with us
If you contact us by form on the website or by e-mail, the data you provide will be stored with us for six months for the purpose of processing your enquiry and in the case of follow-up questions. We will not pass on this data without your consent.
We would like to point out that for the purpose of simplifying the purchasing process and for subsequent contract processing the webshop operator stores the IP data of the connection owner within the framework of cookies, as well as the name, address and credit card number of the buyer. The data provided by you is necessary for the fulfilment of the contract or for the execution of pre-contractual measures. Without these data we cannot conclude the contract with you. Data will not be transmitted to third parties, with the exception of the transmission of credit card data to the processing bank institutions/payment service providers for the purpose of debiting the purchase price, to the transport company/shipping company commissioned by us for the delivery of the goods and to our tax consultant for the fulfilment of our tax obligations. After the shopping process is aborted, the data stored by us will be deleted. In the case of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the tax retention period (7 years). The data name, address, goods purchased and date of purchase will also be stored until the expiry of product liability (10 years). Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or lit b (necessary for contract fulfilment) of the DSGVO.
The relationship with the web analytics provider is based on “Privacy Shield”. Data processing is carried out on the basis of the legal provisions of § 96 Paragraph 3 TKG and Art 6 Paragraph 1 lit a (consent) and/or f (legitimate interest) of the DSGVO.
Our concern in the sense of the DSGVO (legitimate interest) is the improvement of our offer and our website. Since the privacy of our users is important to us, the user data is pseudonymised.
In principle, you have the rights to information, correction, deletion, restriction, data transferability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection claims have otherwise been violated in any way, you can complain to the supervisory authority. In Austria, this is the data protection authority.
You can reach us under the following contact details:
HANDO® Handels GmbH
Telefon: +43 (0)316 33 72 00
Last updated: December 2017